Relief/Night Assistant Manager

QuikTrip Corporation   Saint Charles, MO   Full-time     Call Center / Customer Service
Posted on November 17, 2022
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Relief and Night Assistants must comply with and support Policies & Procedures, QT Purpose and Core Values, Standards of Store Operations, and all QT programs. Ensure fast, effective customer service and Store operation by meeting QT standards for customer service, training and supervision of assigned Store Team Members. Manage the clerks assigned to shifts as required by QT Policy and Procedures and Standards of Store Operations: Employee Support.

The Relief/Night Assistant Manager ensures that the shift team meets QT Standards of Store Operations and is operated according to Policies & Procedures and CD Guides.

Major Functions for this position:

  1. Customer Relations
    1. Provide fast, efficient, friendly customer service in a professional manner 
  2. Merchandising
    1. Ensure you and assigned Store Team Members comply with the CD Guides, Standards of Store Operations, merchandising and food service programs; paying particular attention to alignments, pricing, signage, ordering, and QT program compliance as designed.
  3. Store Appearance
    1. Complete Shiftwalks, Upkeeps and assigned tasks in compliance with Standards of Store Operations and Career Development Task Guides.
    2. Train and follow-up on tasks assigned to Clerks to ensure completion to QT Standards.
  4. Business Operations
    1. Ensure you and assigned Store Team Members comply with the Standards of Store Operations: Business Operations and Career Development Task Guides.
  5. Employee Support
    1. Treat each Store Team Member in a respectful and professional manner using effective management practices, communication, and teamwork.

QuikTrip Corporation

2255 Bluestone Dr
Saint Charles , MO